Cookie Policy

Understanding Cookies

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, understanding how you use our site, and improving our services. This Cookie Policy explains what cookies are, how we use them, what types of cookies we deploy, and how you can control your cookie preferences.

Why We Use Cookies

We use cookies for several important purposes: to ensure our website functions properly, to remember your preferences and settings, to understand how visitors interact with our site, to analyze traffic patterns and improve user experience, to provide personalized content and relevant information, and to measure the effectiveness of our communications. Some cookies are essential for the website to work, while others help us enhance your experience and understand our audience better.

Essential Cookies

Essential cookies are necessary for our website to function properly and cannot be disabled in our systems. These cookies enable core functionality such as security, network management, and accessibility. They do not store any personally identifiable information and are typically set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms. Without these cookies, some services you have requested cannot be provided.

Performance and Analytics Cookies

Performance cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. These cookies allow us to count visits and traffic sources, measure page load times, identify popular content, and understand navigation patterns. We use this information to improve the performance of our website and enhance user experience. The data collected through these cookies does not identify individual visitors and is aggregated for analysis purposes.

Functionality Cookies

Functionality cookies enable enhanced features and personalization based on your interactions with our website. They may remember choices you make, such as language preferences, region selection, or text size adjustments. These cookies help provide a more personalized experience and may also be used to provide services you have requested, such as watching videos or participating in interactive features. The information collected by these cookies is typically anonymized and cannot track your browsing activity on other websites.

Preference Cookies

Preference cookies store information about your choices and settings to provide a more tailored experience on subsequent visits. These may include your cookie consent preferences, display settings, layout preferences, and other customization options. By remembering your preferences, we can provide a more seamless and personalized experience without requiring you to re-enter information or reconfigure settings each time you visit our website.

Session vs. Persistent Cookies

We use both session cookies and persistent cookies. Session cookies are temporary and are deleted when you close your browser. They help us track your movement through the website during a single browsing session and are essential for certain features to work properly. Persistent cookies remain on your device for a set period or until you delete them. They help us remember your preferences for future visits and provide insights into how our website is used over time.

First-Party and Third-Party Cookies

First-party cookies are set directly by our website and are used only by us. We have full control over these cookies and the data they collect. Third-party cookies are set by external services or partners that appear on our website, such as analytics providers or embedded content. While we carefully select our third-party partners, these cookies are governed by the privacy policies of those third parties. We encourage you to review the privacy policies of our third-party partners to understand their data practices.

Managing Your Cookie Preferences

You have the right to decide whether to accept or reject cookies. When you first visit our website, you will see a cookie consent banner allowing you to choose which categories of cookies to accept. You can change your preferences at any time by accessing the cookie settings link in our website footer. Please note that blocking or deleting certain cookies may impact your experience and some features may not function properly if essential cookies are disabled.

Browser Cookie Controls

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Each browser has different procedures for managing cookies, and you can usually find these options in the preferences or settings menu. Keep in mind that if you choose to disable cookies entirely, you may not be able to access certain features of our website, and your overall experience may be affected. Browser controls apply across all websites you visit, not just ours.

Mobile Device Controls

If you access our website through a mobile device, you can manage cookie preferences through your device settings or mobile browser settings. Mobile operating systems provide options to limit ad tracking and manage website data. The location of these settings varies depending on your device manufacturer and operating system. Consult your device documentation or help resources for specific instructions on managing cookies and tracking on your mobile device.

Cookie Lifespan and Data Retention

Different cookies have different lifespans. Session cookies are automatically deleted when you close your browser. Persistent cookies remain on your device for varying periods depending on their purpose: preference cookies may last several months to remember your settings, analytics cookies typically expire within one to two years, and security cookies may last for the duration of your session or slightly longer. You can delete cookies manually at any time through your browser settings.

Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in our practices, technologies, legal requirements, or other operational needs. When we make significant changes, we will notify you through our website or other appropriate channels. The date at the top of this policy indicates when it was last updated. We encourage you to review this policy regularly to stay informed about how we use cookies and protect your privacy.

Do Not Track Signals

Some browsers include a Do Not Track feature that signals websites you visit that you do not want your online activity tracked. Currently, there is no universal standard for how websites should respond to Do Not Track signals, and our website does not currently respond to these signals. However, you can use the cookie preference tools we provide to manage your consent for non-essential cookies and control your privacy preferences.

Cookies and Personal Information

While cookies themselves do not typically contain personal information that directly identifies you, they may be linked to other information that does identify you. For example, if you create an account or place an order, cookie data may be associated with your account information. We treat all cookie data in accordance with our Privacy Policy and applicable data protection laws. Cookie data is stored securely and access is limited to authorized personnel and systems.

International Data Transfers

Cookie data, like other information collected through our website, may be transferred to and stored in locations outside of Japan, including in countries that may have different data protection standards. When we transfer cookie data internationally, we implement appropriate safeguards to protect your information in accordance with applicable laws. These safeguards may include standard contractual clauses or other approved transfer mechanisms.

Contact Information

If you have questions or concerns about our use of cookies or this Cookie Policy, please contact us at: Komorebi Florals, 4 Chome-17-24 Ōizumigakuenchō, Nerima City, Tokyo 178-0061, Japan. Email: hello@marnelake.com. Phone: +81 3-3923-4501. For specific questions about data protection and privacy related to cookies, you may also contact our Data Protection Officer at privacy@marnelake.com. We are committed to addressing your concerns and helping you understand and control your cookie preferences.